Privacy Policy
Last updated: 9 August 2026
HoorCart collects information needed to process orders, deliver products, provide support, prevent fraud and improve the website. This may include your name, phone number, email, delivery address, order details, support messages, device/browser information and analytics events.
How we use information
- Confirm and fulfil orders.
- Send order-status and tracking emails.
- Coordinate deliveries with courier providers.
- Handle valid return and refund requests.
- Secure the website and prevent abuse.
- Measure website and marketing performance.
Service providers
We share only the information required by hosting, email, analytics and courier providers. HoorCart does not sell customer personal information.
Retention and security
Order records may be retained for operational, accounting, fraud-prevention and legal purposes. We apply reasonable technical and administrative safeguards, but no internet system can promise absolute security.
Your requests
You may request reasonable access, correction or deletion by contacting support@hoorcart.com. Some records may be retained when required for legitimate business or legal obligations.
Cookies and analytics
The website uses essential session cookies for the cart, checkout and secure administration. Optional analytics and advertising tools should be enabled only after their IDs and required consent settings are configured.